Refund policy
Last updated: October 6, 2026
Guerrilla the Market creates independent merchandise and digital releases inspired by our artists and creative worlds. Many physical products are made specifically for your order. Please review the product description, size chart, design, and delivery details before purchasing.
MADE-TO-ORDER MERCHANDISE
Unless the product listing states otherwise, we do not accept returns or exchanges of correctly produced made-to-order merchandise because of a change of mind, an incorrectly selected size or color, or ordering the wrong item. This restriction does not affect rights provided by applicable consumer law.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, has a manufacturing or printing defect, or contains an incorrect item, email Steven@GuerrillaTheMarket.com within 30 days of delivery. Include your order number, a description of the issue, and clear photos when reasonably possible.
After reviewing the issue, we will arrange an appropriate replacement, refund, or other remedy. You will not be charged return shipping for a confirmed defect or an error on our part when we require the item to be returned.
The 30-day notification period does not limit any longer period or remedy required by applicable law.
OTHER PHYSICAL PRODUCTS
Any additional return eligibility for products that are not made to order will be stated on the product page. Contact us before sending any item back. We will provide the correct return address and instructions when a return is approved.
Do not send merchandise to the address on its shipping label unless we specifically instruct you to do so.
CANCELLATIONS AND ORDER CHANGES
Contact us immediately if you need to cancel an order or change its size, design, quantity, or shipping address. We can approve changes or cancellations only when the order has not progressed beyond the stage at which our fulfillment partner can stop or modify it.
Production may begin soon after checkout. An unshipped order may already be in production. Approved cancellations carry no cancellation fee. Any cancellation rights required by law remain available.
DIGITAL PRODUCTS
Because digital products can be accessed or downloaded after delivery, we generally do not provide change-of-mind refunds once access has been supplied.
If a file is missing, corrupted, incorrectly supplied, or materially different from its description, contact us. We will help restore access, provide a working replacement, or issue an appropriate refund. Statutory cancellation and refund rights remain unaffected.
REFUNDS
Approved refunds will be issued to the original payment method. We aim to process routine refunds within 7 business days after approval or receipt of a required return, whichever applies, and sooner whenever required by law. Your payment provider may take additional time to post the credit.
For an approved return caused by our error or a defect, we will refund the affected item and its applicable original standard shipping charges. For other accepted returns, any permitted shipping deduction will be explained before you return the item. We do not charge restocking fees.
CONSUMER RIGHTS
Nothing in this policy excludes or limits rights that cannot be waived under applicable consumer law.
Contact: Steven@GuerrillaTheMarket.com
Website: https://GuerrillaTheMarket.com